Publisher

WetterShop
Deutscher Wetterdienst (DWD)
Frankfurter Straße 135
63067 Offenbach
GERMANY

The Deutscher Wetterdienst is a higher federal authority under the Federal Ministry for Digital and Transport (BMDV).

The following Members of the Executive Board are authorized to act as representatives of the Deutscher Wetterdienst:
Prof. Dr. Sarah Jones (president), Dr. Renate Hagedorn (vice-president),
Tobias Fuchs, Klaus-Jürgen Schreiber, Leander Jamin

PO Box address:
Deutscher Wetterdienst
Postfach 10 04 65
63004 Offenbach
GERMANY

Telefon: +49 (0)69 / 8062-3200
Internet: www.dwd.de
E-Mail: dwd-shop@dwd.de

VAT No.: DE221793973

Responsible:
Birgit Maschinger

Should you have any complaints or suggestions then please contact our customer service at:
+49 (0)69 / 8062-3200 or e-mail to dwd-shop@dwd.de. You can also use our online contact form to send your enquiry.

Online Dispute Resolution

At https://webgate.ec.europa.eu/odr/, the European Commission provides an official platform for Online Dispute Resolution dedicated to helping consumers and traders resolve any disputes out-of-court in an easy, efficient and rapid manner. The site offers a complaint form where you can enter the facts in order to reach a settlement of the dispute in close proximity of time.